Secretary vs Assistant – do they think differently?
Do I have your attention? Good. Should your title be “secretary,” please do not take offense to what you are about to read. Secretary vs
Lead From Anywhere: How assistants can exemplify leadership
A Conversation with Joan Burge – Author, Master Trainer and Founder of Office Dynamics. Joan Burge, a renowned author and administrative expert, is the creator
Where Will You Be Five Years From Now?
While going through the books in my office last week, I was reminded of an incredible book called FIVE: Where Will You Be Five Years
Effective Conflict Resolution Techniques
With extra tension and anxiety in the workplace due to multi-generational differences and workers feeling time-compressed, you may be experiencing a bit of ‘conflict’ with
Break Through a Career Plateau and Climb to the Stars!
Employees often ask me “How can I continue advancing my career after I feel I’ve hit a career plateau?” They also tell me that they
Why I think we should kill multitasking.
As I perform seminars throughout North America in every kind of business you can think of, I often encounter people who are proud that they
