Lead From Anywhere: How assistants can exemplify leadership
A Conversation with Joan Burge – Author, Master Trainer and Founder of Office Dynamics. Joan Burge, a renowned author and administrative expert, is the creator
Effective Conflict Resolution Techniques
With extra tension and anxiety in the workplace due to multi-generational differences and workers feeling time-compressed, you may be experiencing a bit of ‘conflict’ with
Administrative/Clerical: Tips for Listening and Comprehension
Clerical workers and administrative assistants rely heavily on listening skills to ensure that they accomplish tasks quickly and effectively. Well-developed skills in listening and comprehension
Administrative/Clerical: Recording Better Messages and Voicemails
For administrative professionals, recording voicemail greetings and leaving voicemail messages is an inevitable part of the job. Although recording a voicemail can be intimidating, it
Creating Transformative Partnerships with Your Leader – Joan Burge
Joan took the stage confidently on Friday morning, our final conference day. We had already received such wonderful information, and here was an additional rich