Office Dynamics

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Administrative Competency Assessment

Administrative_Competency_Assessment

Am I A Good Assistant?

How I used an administrative competency assessment to measure my skill level in the administrative field.

Use this assessment for executive and administrative assistants as a tool to measure your skill level.

Several years ago I was preparing for my first annual review with my new executive, Joan Burge, Founder and CEO of Office Dynamics International. I wanted to be ready for anything when we sat down together to discuss my progress and my skill set as her Chief Executive Assistant.

As I was looking for some ideas on how to prepare, I came across a document that labeled and provided a measurement of the core administrative competencies. The assessment listed several main functions under each competency to measure an individual’s performance. I remembered this document from some one-on-one coaching that Joan did with her high-level executive assistant clients. She would have the assistant and the executive fill out separate assessments and they would meet afterward to discuss the ratings.

I decided I should do a self-assessment before my big review. [Read more…]

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Stop Allowing Bad News to Destroy Your Good Attitude

attitude is a choice

Attitude IS a Choice. Do you let the bad news destroy your good attitude?

Stock market has gone wild-for the worse.
Blizzards, giant snowstorms and ice smack the Mid-Atlantic and Northeast
Recent celebrity deaths including Glenn Frey (Eagles) and Celine Dion’s beloved husband-both died from cancer.
The political arena is intensifying. The boxing gloves are on.
Former Olympic downhill champion, Bill Jonson, dies.

Who wants to read or hear the news? Not me. It is very disheartening, sad, and upsetting. It’s easy to let all this bad news destroy your good attitude.

But these are the realities we live with folks. Not to mention all the problems you hear from your coworkers. And we won’t stop reading or seeing it unless we completely shutter ourselves away.

So are we to do? How do we protect ourselves so we don’t get into a funk from all the “bad stuff” that is happening? How do we keep our focus on our life and not get sucked into everything else? What can we do to not let bad news, whether from the media or neighbors or friends or family, drag us down leaving us with anxiousness and fear? [Read more…]

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The Star Performer’s Secret Sauce Free Webinar Replay

25 Proven Tips to Administrative Excellence

Did you miss it? The 25-year anniversary educational free webinar filled with fun and celebration was a great success and we’re including it here for you to view in its entirety.

Check out the program, download the handouts below along with the added bonus downloads. It’s all here!

If you didn’t hear about this event, read more below about this webinar. If you’re ready to watch now, scroll to the bottom of this post for the video replay link and downloads.

Celebrating 25 Years of Achievement in the Administrative Profession—Get Inspired and Learn to Shine Like the STAR You Are

REPLAY NOW AVAILABLE. [Read more…]

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Why should assistants choose to continue enhancing their skills?

training_for_assistants

In today’s competitive, high-energy marketplace, good enough is not enough. As a savvy executive or administrative assistant, you’ll want to maintain your competitive advantage while building increasing your chances of future success. Here are few reasons why.

Why Be a Star-Performing Executive or Administrative Assistant?

[Read more…]

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Determine to Succeed

 

DETERMINE-TO-SUCCEED

Determine to Succeed

Attitudes are important to successfully overcoming challenges. Right now, we have a lot of challenges facing us – the economy, companies downsizing, air travel stress, an election year on the horizon, and personal challenges. That is just life. We will always be presented with obstacles, uncertainty, and changing world events.

Think about your challenges at work: a tough assignment, a difficult person, juggling multiple tasks and people, and learning new technologies. Your attitude about the situation will dramatically affect how you go through the situation.

Strive for a positive attitude and use positive self-talk. Add to that: creative thinking, problem solving, risk taking, determination, commitment, being organized and taking action, and you will accomplish your goals.

Here are 6 bonus strategies to embrace a positive attitude and succeed at life:

  1. Keep abreast of the economic changes taking place; they could affect your industry and job.
  2. Be a star performer at work. Companies do not want to lose their stars – or rising stars.
  3. Don’t get caught up in the negative grapevine at work.
  4. Remember, employees don’t always know what is really going on with company changes.
  5. Stay positive. Come into work with a good attitude.
  6. Encourage co-workers to stay positive and focused.

A quote I found years ago says, “Some succeed because they are destined to. However, most succeed because they are determined to.”

Be determined this week to succeed when presented with a challenge. That is the only affirmation you need to live a fruitful week at work and at home!

Joan Burge

UPDATED – Related Attitude Management Videos and Articles:

We would love to hear from you. Have you used any of the above strategies? What are the ways you determine to succeed and how have they helped you? Share in the comments below.

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Company

Office Dynamics International
5575 South Durango Dr. Suite 106
Las Vegas, NV 89113
800-STAR-139
Contact Us

Hours Of Operation

7:30 a.m. - 5:00 p.m. Pacific Time
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