8 Little Words Make a BIG Difference
“What can I do to get this started?” I will never forget how my life changed as an executive when Jasmine Freeman, Chief Executive Assistant, asked me that question. I was standing outside Jasmine’s office on my way out the front door. I was going to be gone for a few days to conduct an administrative training program. I was giving her a quick update on something I had to do when I got back in town.
You might be wondering why this a big deal and how this changed my life. Well, Jasmine had already been working as my executive assistant for several years. During the previous years when I was working on something or getting ready to start a new project, like 99% of assistants, Jasmine would normally ask:
• “Is there anything I can do for you?”
• “Is there anything I can help with?”
Well, it was easy for me (like many executives), to say “No. I’m set for now.” [Read more…]