performance

Training for Executive and Administrative Assistants

When the boss gets the wrong impression, is there a limit to how hard you should try to fix it?

Question: “I recently had a performance review in which a couple of the things that were said about me were simply untrue. These comments took me completely by surprise, and I realize that in defending myself I probably came off as whiny and was very ineffective. Only now that a week has gone by do …

When the boss gets the wrong impression, is there a limit to how hard you should try to fix it? Read More »

Is Your Company Secretly Failing At Employee Recognition?

Survey: Three in 10 Workers Think Their Employer Is Ineffective at Showing Appreciation to Staff MENLO PARK, Calif., April 14, 2015 /PRNewswire/ — With Administrative Professionals Week (April 19-25) approaching, many members of the office support team will receive special acknowledgment for their contributions. But opinions are divided between employers and their staff on what …

Is Your Company Secretly Failing At Employee Recognition? Read More »

Training for Executive and Administrative Assistants

Why I think we should kill multitasking.

As I perform seminars throughout North America in every kind of business you can think of, I often encounter people who are proud that they can multitask. I have been engaged in this topic and spoken on it for the past few years. What about you? Do you regularly multitask, such as reading e-mails while …

Why I think we should kill multitasking. Read More »

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