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Training for Executive and Administrative Assistants

4 Ways to Increase Professional Effectiveness

I spend a lot of my time in the training room with administrative professionals all over the country, I am often taken by the words of wisdom that are shared by the savvy assistants in my classes. In fact, I was struck by the words of one particular assistant who seemed savvy beyond her years.

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Training for Executive and Administrative Assistants

Be even more successful by using these 3 little words

One of the benefits of being in my line of work is learning little-known, proven workplace-effectiveness techniques that increase success – and then sharing them with you! For example, did you know that changing just a few of the everyday words you use while conducting business can actually enhance people’s positive impressions

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Training for Executive and Administrative Assistants

Multi-tasking is not what it’s all cracked up to be.

Must We Multi-task? Maybe It’s Better Not To. After all, multi-tasking is not what it’s all cracked up to be. As I deliver sessions at seminars and conferences throughout North America in every kind of business you can think of, I often encounter people who are pleased, even proud, that they can multi-task. What about

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