workplace communication

assertive assistant

7 Tips for Executive Assistants Who Want To Be More Assertive

Do you want to be more assertive? Learning how to tactfully voice your opinions and assert your needs as an executive assistant is important. Many assistants have crossed the line from assertive to aggressive. So what is the difference between assertive and aggressive? Isn’t being aggressive good?

5 Helpful Ways to Deal With a Person’s Bad Attitude

Recently, I was conducting a full-day workshop for administrative professionals at a large organization. I was purposely brought in to help these assistants manage change, build strategic partnerships with their managers, learn how to be more proactive, and build peer synergy. This was a mandatory training event and sometimes when employees are told they must …

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how_to_build_consensus

How to Build Consensus in Place of Conflict

As more companies embrace the spirit of teamwork, you must learn to work with other people and truly become a team player to get the work done and help your organization be more competitive. In fact, if you are like most employees across the country, your organization has right-sized or may intend to merge or …

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