communication skills

Information Flow Manager blog image shows a confident professional woman standing with arms crossed with two pairs of other professionals talking in the slightly blurry background

Information Flow Manager: One of the Most Strategic Roles in Today’s Workplace

Information is one of an organization’s greatest assets—but only if it reaches the right people at the right time. Learn why becoming an Information Flow Manager is one of the most strategic responsibilities an executive assistant can assume, and why this role becomes even more valuable in the age of AI.

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Joan Burge presenting her it's a wrap webinar on professional development for administrative assistants

Joan’s Top 15 Strategies for Administrative Success in 2026 [Webinar Recap]

Discover the key strategies, mindset shifts, and habits Joan Burge shared in her annual “It’s a Wrap” webinar. These 15 professional development lessons will prepare administrative assistants to thrive in 2026.

Joan’s Top 15 Strategies for Administrative Success in 2026 [Webinar Recap] Read More »

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How to Build Consensus in Place of Conflict

As more companies embrace the spirit of teamwork, you must learn to work with other people and truly become a team player to get the work done and help your organization be more competitive. In fact, if you are like most employees across the country, your organization has right-sized or may intend to merge or

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