What are the eight must-have skills for executive and administrative assistants for today? As you enter into 2017, be sure you are equipped with this top-notch skill set. Joan also talks about one bonus skill, tune in to see what it is.
I hope you are doing well this second Monday of December. I’ve been having a jolly time hosting daily webinars that started December 1 as a part of our 12 Days of Christmas this year. Office Dynamics is celebrating this month of giving by presenting free 30-minute webinars for 12 business days in a row. That’s a pretty heavy duty schedule but I’m having a blast. My partner-in-crime, Jasmine Freeman and I are making these webinars educational and festive. Each day we think of something new to surprise our attendees plus give away some great gifts such as on-line learning and conferences on demand. The response from our attendees has been tremendous.
Escape the holiday overwhelm and join us for a quick and fun webinar. In this webinar we kick-off our special event, the 12 Days of Christmas. This event includes a free webinar each business day, a deeply discounted special offer, fun surprises and giveaway items, and lots of holiday cheer.
Here are all the downloads and links associated with our program. [Read more…]
Recently, I was conducting a full-day workshop for administrative professionals at a large organization. I was purposely brought in to help these assistants manage change, build strategic partnerships with their managers, learn how to be more proactive, and build peer synergy. This was a mandatory training event and sometimes when employees are told they must attend training, they get a little defensive. I get it but on the other hand, the employee should be happy their employer cares enough to invest in professional development.
Well, we have one individual who started off the day being negative about the training and it took a lot of energy on my part to deal with her attitude so it did not affect the rest of the class and our overall objectives for learning. Eventually, she got into the material but I could tell she still had some hidden resistance. At that point, I just let her be as she wanted. She was the one losing out; not me.
I’m sure you run into people in your workplace who, for whatever reason, have bad attitudes. Here are some observations that might help you when you deal with these individuals. [Read more…]
Working remotely and other flexible schedule options are becoming increasingly popular in work settings. Many employees love the idea of avoiding long commutes and having the opportunity to adjust their work obligations around their family and other responsibilities. And as Business News Daily notes, allowing employees to telecommute is a great way for business owners to attract talent to their staff.
While you want to trust your remote workers as much as possible, it is still important to make sure they are performing well and getting everything done in a timely manner. To do this, check out the following tips: [Read more…]
Here’s hoping you’re ready for a great work week ahead…. And it will be great if you have every important “Plan B” in order.
What’s a Plan B? It’s the backup to Plan A, of course…. It’s your contingency, your lifeline, your sanity when the going gets rough and Plan A falls through. The thing is, we’re all so busy these days getting our first priorities squared away, we barely have time to consider the “what if” scenarios that are lurking out there. For example: [Read more…]