Learning how to tactfully voice your opinions and assert your needs as an executive assistant is important. Many assistants have crossed the line from assertive to aggressive. So what is the difference between assertive and aggressive? Isn’t being aggressive good? [Read more…]
We can bridge the generational communication gap between Gen-Xers, Nexters, Baby Boomers and Veterans. We just have to understand and appreciate the uniqueness of each.
If you read the January 9 Monday Motivators, you are aware that I am writing a 3 part series on communication to kick off the New Year! Communication is the umbrella of our relationships and interactions. It is at the core of what can help us be successful in the workplace. If we care about having impact and connecting with others, we have to consider the manner in which we communicate—the tools we use, the words, presentation of information, timing and so much more.
This week I am focusing on generational differences. This is something we cover in great depth at our World Class Assistant™ Certification course in Las Vegas. I’m sure everyone reading this can relate because the various generations are all around us.
Here are some tidbits for consideration when communicating with these 4 generations. [Read more…]
In today’s free webinar Joan shares Strategies for Being a World Class Assistant and she covers the topic of Creating a Career Portfolio. So much great information in this webinar. Please enjoy the replay.
Dear Joan & Jasmine:
Since I picked up your book “Who Took My Pen…Again?!” in 2013, Office Dynamics has changed my life!
I’ve been a professional assistant my entire life. I entered my career, in 1981 with no more than a pleasant personality, a sense of style and the ability to type quickly. As the years passed, I raised my children as a working Mom while adding new skills, learning new technologies, etc. I experienced a few bumps in the road but felt fairly secure that I was good at what I did and had all the skills necessary to be successful.
After reading your wonderful book, I realized I was gravely mistaken. [Read more…]
As we celebrate 25 years in business we’re offering a free webinar each month for administrative professionals to continue their skill development and learn more about who we are and what we offer the administrative profession.
This month we focused on the topic of persuasion skills with our free webinar, Getting to Yes: Overcoming Resistance to Get What You Want and Create More Value for Your Company.
Are you one of the many assistants who claims you can’t attend a training course or even get away for a free webinar because you’re just too busy? We’ve witnessed firsthand hundreds, maybe thousands of assistants who take the time to get away for an hour, a day and sometimes a whole week to keep learning and growing their professional skillset. Here’s how assistants manage their workload and find time for other things, like training!
I am so impressed with administrative and executive assistants who manage their workload in addition to spending several days away from the office for training and development. [Read more…]
