communication

how_to_build_consensus

How to Build Consensus in Place of Conflict

As more companies embrace the spirit of teamwork, you must learn to work with other people and truly become a team player to get the work done and help your organization be more competitive. In fact, if you are like most employees across the country, your organization has right-sized or may intend to merge or […]

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skills executives want from assistants

The Top Skills Executives Want From Assistants Today

Office Dynamics often surveys managers and high-level executives as to the skills, attitudes, and behaviors that are most important for an assistant to possess. Here are some non-edited, direct quotes from them. See how you measure up. If you are doing these already, then ask yourself . . . “How often do I do this?

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impact your work rephrase what you say

How to Impact Your Work by Rephrasing What You Say

8 Little Words Make a BIG Difference “What can I do to get this started?” I will never forget how my life changed as an executive when Jasmine Freeman, Chief Executive Assistant, asked me that question. I was standing outside Jasmine’s office on my way out the front door. I was going to be gone

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Training for Executive and Administrative Assistants

How to Respond to Workplace Conflict

You might think talking about conflict is not very motivating, especially to kick off the week. However, Monday is the perfect time to talk about workplace conflict because we all have to deal with it. I’m not referring to full-blown, yelling at each other. Every day, we can face conflicting views, opinions, approaches to a

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Training for Executive and Administrative Assistants

Choose to Avoid Negative Talk In The Office

Imagine this… There is a huge fiery dragon roaming the earth. Some days, the dragon is a little more tame and other days the dragon is on a rampage breathing fire. Do you know this dragon? You may not be directly affected by this dragon the dragon can be creating pain for your industry, your

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Training for Executive and Administrative Assistants

6 Clear Steps to Resolving Team Problems

No team exists without some problems. No relationship exists without some problems, whether small or large. It is important to the team relationship not to let problems tear down the team and reduce the team’s effectiveness. Turn obstacles into opportunities for growth. Focus on possibilities. Put all your energy into finding solutions and work around

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